Welcome to the USBMax help center,
we know sometimes issues arise that are beyond both our
Security If you are concerned about the
security policies we have in place look no further then,
Returns If you need to make a return you
will need to apply for an RMA number. Please follow this
link for the RMA application form, click
Phone Orders Unfortuently at this time we can
not accept orders over the phone. We are a 100% Web enabled
company and do not have the resources in place to accept
orders through the telephone. ALL ORDERS MUST BE PLACED
ON THE SITE, THIS INCLUDES PURCHASE ORDERS!
Product Availability Although our system currently
displays the status of items, (i.e. In-Stock, Out of Stock)
you can always use this handy form to drop us an e-mail
to see if it is in stock, click here. International Orders
Currently we only except international orders on a case
by case basis.
Order Confirmation Every Order placed at USBMax.com
recieves a order confirmation by e-mail. It is crucial
that you first give us a valid e-mail and secondly that
you check it. In order for us to track your order and
help you with any questions you may have we will need
the order number that is located in that e-mail.
Shipping Costs and information Shipping Options are available
during checkout. However we do accomodate special shipping
requests, contact us at 1-888-688-2188.
Pricing Policy View our current pricing policy,
Urgent Help In case you have a severe emergengy
you may contact our hotline at 1-888-850-9543. Please
have your Order Number handy, it is required to continue.
USBMax.com Pricing Policy is designed
to give you the best prices all the time. All our prices
are Low Price Guaranteed to make sure that you get the
lowest price each time and every time you shop with
Our prices and products are subject
to change without notice and we reserve the right to
limit quantity purchased.
Prices on the web site supercedes
any other pricing whether electronic catalog on CD or
Except official quotes supplied by
USBMax.com will not accept any
packages to our location unless they have an RMA number
clearly displayed on the packaging. This is for strict
security reasons, for the health and wellbeing of
our employees. In order to recieve a RMA number please
use the form below.
Reason For Return Please describe your reason
as detailed as possible. It will only help us to serve
you better next time.
Sometimes you want your product
in a flash, and you just want to verify that a product
is in stock. Use the form below and we will tell